Customer Service – Second to None

11.04.2022

Vienna Woods customer Vinka Clemmett, share’s her experience working with Vienna Woods and reasons behind why she chose to renovate her home with Admonter Oak Grey flooring. 

What was your inspiration when designing your home? 

We live in a classic villa which had original Kauri floorboards in that classic orange tone, but I was ready for a change. I knew I wanted to keep our home light and open so I was after flooring that wasn’t too dark or heavy, but that would also not pick up on every speck of dust or dirt! The Oak Grey floorboards that we ended up choosing provided this balance. I also have this beautiful tartan runner that is a main feature in my home, so I knew wanted flooring that would work nicely with that. 

What was the overall look and feel you were trying to achieve?

I wanted to create an overall look that was classy, classic and modern, yet subtle enough that it didn’t come across too flashy. It was important that the floor complemented my home, contributing to the overall look and feel. I wanted it to just meld in with the rooms in the house which the Oak Grey achieves. It is a beautiful wood that creates a comfortable and welcoming living environment. 

Why did you choose this Vienna Woods flooring? 

I had a few key things I was looking for when choosing my flooring – I wanted a wide board, nothing too dark or heavy and I needed it to be hard wearing because I have three dogs so I didn’t want it getting scratched up. I visited around ten different companies and just couldn’t find what I had envisioned until I came to Vienna Woods and found the Admonter Oak Grey. It was exactly what I had in mind. 

What made the whole experience all the more pleasant was the team who went above and beyond to assist me. Nothing was too much trouble! Damon Jackson, the Owner of Vienna Woods, personally dropped off samples several times, to make sure I was comfortable with my decision. He was honest and up front and delivered on time. The overall service was second to none.