Returning Vienna Woods Product

Use this form if you have Vienna Woods product that you need to get back to us.


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Return Authorisation

If you have some product that you'd like to return to Vienna Woods for a credit, please use this form and complete as much of the information as you can. After the submission is successfully processed, you will receive a Return Authorisation Number to make your return as fast and easy as possible. Don't worry if you don't have everything, we'll do our best to help with the info that you provide. Most fields are not compulsory. Please note that any returned products must be in their original packaging and in "as-new" condition. The warehouse does not accept product returns without an RA number. The product must be returned to our warehouse in East Tamaki and you will be provided with the address and your RA number for processing with the warehouse, as soon as your return has been confirmed.
Your Name(Required)
Project Address
Drop files here or
Accepted file types: jpg, jpeg, png, heic, Max. file size: 512 MB, Max. files: 5.
    If you would like to upload an image, it may help us identify the product or ascertain any issues. Additionally you may use this option to show the condition the product was in when sent back.
    This field is for validation purposes and should be left unchanged.